Frequently Asked Question
For Patients or End Users
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Sensoriom is an experience in digital healthcare delivery. We simplify things in your day to day activities related to healthcare. You can see your doctor online, book a clinic appointment, track your vital parameters, join a health plan of your choice, and amazing things we keep adding upon release.
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It’s simple! From your patient home screen click ‘Video call a doctor now’, choose your doctor, fill up the request form and send the request. Within 5 minutes the doctor has to respond to your request. Once accepted you can call the doctor through our rich audio-video experience.
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No worries! You can still make another request to a different doctor from the list. Please remember, only those doctors will be shown online who have switched on their ‘Show Online’ button. Sensoriom can not force doctors to stay online.
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You must have sufficient balance to initiate the video call request to the doctor. Each video call consultation lasts for a maximum of 10 minutes, and you’re asked to review your satisfaction. If both doctor and patient are satisfied with the consultation, the fees of the doctor get auto deducted from the patients/users’ accounts. Please read the terms and conditions for payment, purchase, cancellation, refund policy.
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You can book an in-person visit to our partnered doctors and clinics through the app. Once requested for an appointment, your request will be sent to the clinic staff for approval, which can either be approved or rejected, depending upon the availability of the doctor in the clinic. Sensoriom holds no responsibility for any discrepancies arising due to miscommunication between the clinic and the patient.
For Doctors & Clinics
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Both Telehealth and Telemedicine means remote clinical services. However, the Telemedicine is limited to the clinical services, the Telehealth has a broader perspective in clinical collaboration, e-trainings, medical education, etc. Electronic health records (EHR) is an integral part of TeleHealth or TeleMedicine through which data of the patient is exchanged.
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The Sensoriom Smart Clinic Platform is a complete clinic solution. It is integrated with an Appointment Booking System (ABS) in the android application. The patient can book appointments at your clinic in just a few clicks. The Clinic Staff panel has an Appointment Management System (AMS) to manage your appointments. At the doctor’s panel, there is another innovative Electronic Health Records (EHR) panel, unique for almost every specialty practice. Finally we have some extraordinary modules designed to take care of your patients even during the after-hours of your clinic.
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Practically NOTHING! Unless you’re looking for advanced features like a Branding Bundle to enhance your clinic branding and educate your patients. It just costs a trivial amount paid annually. For details, please see the pricing table.
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The Sensoriom Telehealth is a Google Meet integration where you can meet any patient in a matter of a click. Why not try the telehealth when you have the power of Google in our system?!
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A Branding Bundle is a kit created for the doctors to enhance their clinic branding. It includes:
- A designer wordpress website (four pages),
- A professional looking logo design,
- Professional letterhead design,
- Envelope design,
- Business card design, and
- Document folder design.
You can also get your options customized.